Australia has been facing IT skill shortage for past several years now. ACS’s annual Digital Pulse Report has called for an extra 60,000 ICT workers per year. Scarcity of local talent has begun to hamper the operations for many businesses already. The recent shortage has pushed up the demand for talent. For many small businesses, it...
Excellence in customer service is what differentiates a world-class organisation from those that struggle to grow. Often, small and mid-scale businesses, face this challenge. Is there a solution? Having a service dedicated service desk that offers multi-level support is a solution that works well. However, in the past few years, the unavailability of local talent...
Small businesses in Australia have seen a very difficult time in the last few years. The revenue dropped significantly while the costs remained the same. Customer service also suffered due to rising salaries of on-shore employees. Offshoring has been a relied upon by the businesses in the past as well to reduce costs and fill skill...
Australian businesses are facing an acute skill shortage. In technology industry it has started to affect the operations in many ways – the projects are getting delayed; service levels are suffering and the cost of operations is rising. Is there any solution to these issues? Hiring offshore talent is the answer. Many businesses have already...
Australia tech business are facing a severe skill shortage. While there are several ways to plug the gap – upskilling the workforce and hiring freshers – they often fall short. As a result, the productivity is hampered that affects bottom line. Virtual Team helps Australian businesses by outsourcing in-demand role to the offshore location in India....
