Virtual Team (VT) specializes in providing dedicated, cost-effective, highly skilled and qualified professionals, working remotely from India who are supported and trained by our Head office in Australia. The Delivery model will be similar to that of a locally supported one , where your on-shore office and customers will have direct one on one access to the resources they have subscribed to.
As the resources will be trained on your customer specific processes, they will deliver exceptional customer experiences and satisfaction outcomes with reduced overall cost and ability to scale.
Our commitment and focus in supporting Australian businesses to optimise their customer support and experience shall provide operational and competitive advantage to Australian business.
Virtual Team Differentiator
- Culturally integrated within your onshore team
- Delivers a seamless end-user experience
Scalability and Flexibility
- Scaling the repetitive tasks at a fraction of the current cost
- Flexible enough with ease of upscaling or downscaling your operations
- Benefit global labor arbitrage phenomenon
- The onus of employee liability factors like HR, real estate etc. is on us
- Modified approach to the needs of your business
- Successful completion of the demands of each situation
- Benefit of the time difference in both the countries
- Trained personnel stretch through their comfort zones, meeting the needs of your business
- Collaborative Recruitment Process with ongoing Training
- Continuous Peer and Strategic Review