Why Consider Outsourcing IT Support Specialist?

Contact Us

X

Why Consider Outsourcing IT Support Specialist?

IT Support specialist

Australia tech business are facing a severe skill shortage. While there are several ways to plug the gap – upskilling the workforce and hiring freshers – they often fall short. As a result, the productivity is hampered that affects bottom line. 

Virtual Team helps Australian businesses by outsourcing in-demand role to the offshore location in India. For instance, ‘IT support specialist in Sydney’ is a role that can be offshored using our dedicated resource model and brings in huge savings.

Here are the reasons why various other businesses are increasingly looking for the offshoring. 

Unavailability of Local Talent 

It has become a challenge for the leading tech companies (including those in telecommunications industry) to find the right talent for various crucial roles. 

Australia will need 1 million people in tech jobs by 2025, compared with 740,000 today.  

(Source – Financial Review) 

Even after spending money on advertising these roles in local media, there are no responses. The situation has only become worse.  

Virtual Team understands these challenges and offers a solution. We can help you fill the skill gap with offshore team members. 

Rising Cost for Specific Roles  

The scarcity of local talent has caused a sharp rise in the salary cost. In the past 18 months, the cost of hiring skilled software developers, security professionals, and data analysts has gone up by 30 per cent. (Source – Financial Review) 

The various other roles including the IT support specialist have seen the cost rising sharply. Its where Virtual Team helps. We begin with complete understanding of your business requirements, and find out the best candidates to fill the skill gap. These are experienced professionals who have sufficient experience in the domain to meet the job requirements.  

Ease of Remote Work 

The remote working technology has undergone a sea change. Now, high-speed internet connectivity and low-cost remote working technology has made offshoring an attractive proposition.  

When Virtual Team hires any candidate, he works out of our offices in India. We have put in place the latest IT infrastructure, with high-speed internet connectivity, to ensure that the new recruits get the fully equipped IT infrastructure to deliver the results as per the expected performance indicators.  

Round the Clock Availability 

Many of our customers who have outsourced IT support wanted team members to ensure that their IT operations are monitored round-the-clock. Even if a local personnel is available, he or she would not be available round the clock. 

The candidates that you hire from us, are available during those hours when the local candidates are not. Hence, hiring an offshore candidate will ensure that there is someone to monitor your IT infrastructure. 

Reduced Cost of Operations 

The overall cost of managing IT operations also includes the cost of creating and maintaining the office infrastructure as well. With offshoring, this component of the cost also moves out.  

Virtual Team has helped several Australian businesses reduce the cost of operations by up to 70 per cent. The resulting savings can be used elsewhere to grow business.  

Lower Compliance Burden 

One of the key reasons why business outsourcing in Australia is preferred by Australian firms is compliance burden. Hiring a local IT support professional who is on the payrolls of your company has to be provided with all the employment benefits to meet the compliance. It also increases the costs. 

However, hiring an offshore professional who will perform the same job responsibilities will not come with any such compliance burden. At Virtual Team, we try to make your business leaner without increasing the unnecessary costs. 

Virtual Team – Helps to Reduce Cost with Offshoring 

We have led 26+ Australian businesses to a new working model with the help of offshoring. Our customers have benefitted from reduced costs and lower compliance burden. 

If you are a technology business facing skill shortages, we can help you not just find the right talent, but also reduce the cost of operations significantly. 

We have a proven way of identifying the most suitable candidate who will be dedicated to your job requirements only. He or she works in the desired business hours like any other local team member. 

Speak to one of our consultants and find more how offshoring works for you. 

+61 2 8350 6927 | rohit.sahdev@virtualteam.net.au  

Related Blogs

offshore outsourcing Australia
Posted by Admin | December 1, 2022
Businesses are Turning to Outsourcing to Save Cost
The manner that firms operate has altered as a result of COVID. Companies have adopted remote work (had to). Although the CEO of Goldman Sachs may have referred to remote...
protect customer data in call centres
Posted by Admin | November 24, 2022
A 14-Point Checklist to Protect Customer Data in Call Centres
It is crucial to comprehend and preserve a level of security and call centre regulatory standards when managing information provided by your consumers because you are the first point of...
lead generation services in Australia
Posted by Admin | May 2, 2022
How Can Offshoring Lead Generation Reduce ‘New Clients Acquisition Cost’?
Small businesses across different industry verticals have been trying their best to get the growth to pre-pandemic level. It is visible in their rising operating expenses – an increase of...