Hire IT Support Specialists Virtually – Reduce Operational Cost

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Hire IT Support Specialists Virtually – Reduce Operational Cost

hire It Support

Australian businesses are not new to off-shoring. For many small businesses, the cost of local talent is beyond their budget. They outsource to fill the gaps in their work-force and easily scale their business to meet the frequently changing business needs.  

  • More than 36,500 Australian businesses outsource at-least some of their business functions.  
  • They employ 242,000 people in outsourced positions. (Source: ModernGentlemen.net) 

However, the outsourcing has only increased during this pandemic. The international borders were closed and skill-shortages began to affect business operations. Local business are now actively filling positions with virtual team.  

Most of them have found that low-cost hires are helping to keep their business afloat and offer better quality service available locally. (Source: Business Insider Australia). 

Offshore IT Support Specialists – Where do they fit? 

Having an in-house IT team is not the best decision for many small businesses. 

  • A smaller IT infrastructure doesn’t need a large team. 
  • Local talent for specific requirements comes at a very high cost. 
  • There is a shift to remote work environment. 
  • Round the clock unavailability is a concern. 

Australian Offshore IT support team works remotely, delivers the responsibilities, and comes at a fraction of cost. Moreover, the time-zone difference ensure that business runs smoothly round-the-clock. 

IT Support  

For a small business with modest IT infrastructure, hiring a local talent is unthinkable. Intensive focus on business growth hardly leaves them with a budget to monitor the IT infra. 

An offshore IT support team fills this gap. These specialists work remotely and do the important tasks of monitoring the network and devices. Some tasks they manage: 

  • Configuring the new devices. 
  • Installation of needed applications. 
  • Diagnosing the hardware and software issues before they become critical. 
  • Offering solutions to a large array of technical and application-level problems. 

Most IT needs of a small business can be handled with a virtual support specialist.  

Virtual Team has helped many Australian businesses to reduce cost significantly by helping them find perfect virtual IT support staff. 

Developers – Software and Web 

Many small and mid-sized businesses need customised applications to support their business processes and streamline operations. Local application developers have become expensive consistently over the past few years.  

The cost of a full-stack developer that was AUD 80,000 three years ago has risen significantly to AUD 150,000 or even more (source: Business Insider).  

A virtual developer costs up to 70% less and delivers the task efficiently.  

It is not about the high cost alone. Scarcity of local talent has only become worse due to pandemic. Many business owners are unable to find qualified engineers, even after spending time and money on advertising their requirements locally.  

A virtual software engineer or web developer doesn’t need to be on-site in the premise. It saves infrastructure costs and effort too – no need to spend on advertisement to find the best talent.  

A Specific Role – SharePoint Developer 

Many small businesses have already moved to remote working environment and many others willing to do so. SharePoint empowers the teams to work together and co-ordinate well.  

You may need an experienced SharePoint developer for your business, too. He will be responsible for configuring the system to the specific business needs. The developer will build a scalable web application, write the code, and debug it too. He is responsible to: 

  • Work with design team and review the website requirements.  
  • Set up the goals and define the development tasks. 
  • Configure SharePoint system to the specific requirements of the company. 
  • Develop new web components. 
  • Extend the functionality of SharePoint. 
  • Resolve the issues. 
  • Maintain and update the SharePoint Applications.  

Hiring a full-time SharePoint developer will cost $115, 873 per year. On a per-day basis, this cost works out to $984 – that’s high for many small businesses.   

Virtual Team can help you find a SharePoint developer that comes at a significantly low cost.  We have a rigorous process to finalise the best candidate for the job description.  

  • Clarifying the job description and identifying the required skill-set. 
  • Search the right candidate from various sources. 
  • Shortlisting the candidates and conducting interviews. 
  • Finalising the right candidate after discussion with you. 
  • Inducting your virtual team in operation. 

In this way, you get the best talent matching the job description and lower the cost of operations significantly.  

Virtual Team – Trust us To Build Your Offshore IT Support Team 

We have helped many Australians build an offshore team. Your virtual team members are highly experienced in their domain and come at a fraction of the cost of local developers. The business operations become efficient and low-cost.  

Business outsourcing in Australia is just a click away!  

Speak to our industry experts who will understand your specific requirements and offer the perfect team member following an exhaustive approach.  

Get in touch with us now! 

Mail: rohit.sahdev@virtualteam.net.au| Call: + 61 2 8350 6927

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