Australian businesses are facing an acute skill shortage. In technology industry it has started to affect the operations in many ways – the projects are getting delayed; service levels are suffering and the cost of operations is rising.
- Is there any solution to these issues?
- Hiring offshore talent is the answer.
Many businesses have already outsourced the roles where the skill gaps need to be filled immediately and local talent isn’t readily available. Virtual Team helps businesses by identifying the right talent offshore helping you build a remote team. Outsourced services in Australia are seeing a rise as businesses are saving big on operational costs too.
Easily Hire IT Support Offshore
ICT and telecom business businesses have to support their operations and also serve the clients. They need to have a large team, but scarcity of local talent and rising costs pose a hurdle. Virtual Team helps you find the right talent offshore effortlessly. These are the six steps that we follow-
Step1: Skill Gap Identification and Discussion on Job Description
We begin with an identification of skill gaps that your business is suffering from presently. ‘IT support services’ is a broad term and the exact requirement of skill vary from one company to the other. Our team of experts elicits your skill needs and creates a job description that contains them. We ensure that every concerned person in your team has contributed to it and there is no confusion about the responsibilities that the new offshore team member.
Step2: Getting Approval on Job Description for IT Support Role
A job description is an important milestone in the hiring an offshore talent. It forms the basis of candidate search. When everyone agrees to the responsibilities of the new team member, it ensures that they are prepared for newcomer.
Step3: Identifying the Right IT Support Talent
Our recruitment team starts to look for the candidates that possess the desired skill-set and are capable enough to fulfil their job responsibilities. We shortlist the candidates who are found to be the most suitable for the role.
Step4: Suitability with Australian Culture
We understand that the new team member will have to work with other team members and in the Australian environment. We therefore also consider the soft skill of the candidates and adaptability to work in the desired business hours. Our team selects those candidates that have the potential to work in that environment.
Step5: Review of Candidates
While we take due care to identify the most suitable candidates for the IT support services outsourcing in Australia, there are certain areas where your team has more day-to-day experience. Whether the candidate will be able to handle the job responsibilities as expected? Does the candidate have the needed interpersonal skills to get along team members and interact with the clients? Once your team reviews the candidates and give their go-ahead, we begin with the next steps.
Step6: Onboarding and Joining
The candidates that you approve will be on-boarded. We will take on the joining procedures and it’s entirely hassle-free. Once it’s done, your team member is ready to join as per your requirements.
The new team work out our office in India. We have created an environment that supports remote working. High speed internet dedicated for the business ensure that your team works without any hindrance.
Getting Outsourced Services Isn’t Time Taking
While these steps simplify the process to get a virtual offshore team, our efforts ensure that it isn’t time taking. Right from the gathering the job description to joining of the candidate, the entire process is completed within six weeks.
IT Support Services Outsourcing Reduces Costs Significantly
Hiring a local IT support professional with several years of experience is expensive. The salaries have risen to a level that many small and mid-sized business have left with few choices. At Virtual Team, we help businesses get right the talent and also save big on costs.
Virtual Team – Offshoring Partner to Australian Businesses
We have helped several Australian businesses reduce the cost of operations leveraging offshore talent. We have served 26 clients across six different industry verticals.
Our team can find the right offshore talent for IT support services that fit your job description. At Virtual Team, we ensure that your offshore team member joins within six weeks.
Talk to one of our experts and find out how it will work for your business.
Get in touch now!
Mail: rohit.sahdev@virtualteam.net.au | Call: +61 2 8350 6927
