Virtual Team Advantage

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Accelerate Sales, Improve Customer Service

 

The virtualteam provides solutions to organizations that are looking to improve their customer service or boost sales. Our expertise and the team of talented professionals have made us the kind of an organization we are known today – an industry-leading business process outsourcing company offering comprehensive solutions to business across the globe.

We, at the Virtualteam, are committed to delivering focused and quality solutions to our clients whilst putting into account the unique needs of every organization we serve. Your business goals and the obstacles in achieving these goals are of prime importance to us. We’ll sit with you, discuss and understand your business goals and requirements to build strategic roadmaps and find the best solution, whether be deploying an effective customer care process, stellar sales team, or use necessary tools to increase productivity.

FINANCIAL ADVANTAGE

Extend your team beyond boundaries whilst saving upto 70% operational costs with Virtualteam. We offer not only flexibility but also reduction in capital expenditure, infrastructure as well as maintenance cost by a significant margin.

TIME ZONE ADVANTAGE

With Virtualteam you have dedicated offshore team helping your business succeed with reduced turnaround times. Get your job done even during after hours, over the weekends and holidays, and wake up to your service being delivered the next morning.

YOUR EXTENDED TEAM

The team at our office is an extension of your onsite team, working under your direct supervision. It’s at your discretion to handpick right talent, access and manage them. We maintain complete transparency and provide world-class infrastructure to effectively achieve your business goals.

SKILLED RESOURCES

Our resource pool is filled with only the best talents. Resources employed by Virtualteam are well-educated & experienced in effectively handling the business needs of our clients. We ensure that you have access to the best talents who will fit just right in your organisation.

INCREASED EFFICIENCY

When you outsource your business needs to Virtualteam, they bring years of experience in business practices and expertise in successfully delivering complex outsourcing projects. This leads to an increase in productivity and efficiency in the process.

FOCUS ON CORE AREAS

Outsourcing your business processes to Virtualteam would free your energies and enable you to focus more on building your brand, invest in research and development, and move on to providing higher value added services for improved results.

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How Australian Business Owners are Reducing Costs with Back-Office Outsourcing Services?

Businesses are increasingly looking for ways to reduce their operational costs with the sole objective of growth. They want to achieve this by outsourcing all the non-core activities which are repetitive, can be done remotely and there is no risk. Virtual Team is amongst leading outsourcing providers in Australia that helps businesses to focus on...

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How Can ‘Outsourced Accounting Services’ Make Your Business More Profitable?

Australian businesses have been relying on offshoring to reduce operational costs and fill skill gaps that are unavailable locally. However, the pandemic pushed the businesses to the brink of extinction and those who survived, want to outsource whatever they can to focus on business growth. Virtual Team helps businesses of varying scale outsource with ease....

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4 Benefits of Hiring Offshore Customer Service Agent for Telco Business

During 2020-21 there were 119,400 complaints were made as per the data with Telecommunications Industry Ombudsman, Australia. (Source - TIO Report)  Out of these, 47.1 per cent had a connection, change of provider or service quality issue. These numbers indicate that the customers aren’t able to get the service as desired. It also points to a gap in...

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Outsource Customer Support – Focus on Business Growth Instead

Most Australian businesses are in revival mode. Post-pandemic they are tweaking their business models, streamlining processes with a sole objective – business growth.  Adding new customers takes time and incessant focus.   Need help?  Hire a virtual team who will support various business functions. Let the team greet customers, schedule appointments, resolve existing customer issues, conduct sales...

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Step by Step Guide to Cross-Cultural Training for Offshore Development Team

Teams with virtual employees have become a norm for businesses today. Having a team that works for the achievement of your organizational goals. Irrespective of where your employees are based out of, it is vital to address your company’s culture and to orient them with the standards that your company has set in place. However,...

300Candidates Screened
30 Domains Expertise
70Happy Clients
730Productive Hrs/Month

About clients reviews

What Clients Say?

Temp Agencies Near me

We found Virtualteam highly successful for our IT staffing outsourcing needs. However, we were concerned about the language barriers and skeptic about managing an overseas team, but we needn’t have worried. The team is exceptional and we can easily manage it as if it’s present right here at our office.

MARK PEASLEY
textipng

For the past few years, I have been discussing outsourcing with my business partner. But, we were skeptic about the whole idea of communicating with a team that’s thousands of miles away. Finally, we gave it a try. We feel happy to say that our experience with Virtualteam has been very good.

KEVIN SHANDROW
tess

I would highly recommend Virtualteam. The quality of reps was beyond exceptional. They were able to screen virtual assistance candidates for the positions that were required and provided well-trained candidates. It’s a company you can rely on.

BEN HARLEY
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