Australia has been facing IT skill shortage for past several years now. ACS’s annual Digital Pulse Report has called for an extra 60,000 ICT workers per year. Scarcity of local...
Posted by | February 10, 2022
Excellence in customer service is what differentiates a world-class organisation from those that struggle to grow. Often, small and mid-scale businesses, face this challenge. Is there a solution? Having a...
Posted by | January 29, 2022
Small businesses in Australia have seen a very difficult time in the last few years. The revenue dropped significantly while the costs remained the same. Customer service also suffered due...
Posted by | January 13, 2022
Australian businesses are facing an acute skill shortage. In technology industry it has started to affect the operations in many ways – the projects are getting delayed; service levels are...
Posted by | December 24, 2021
Australia tech business are facing a severe skill shortage. While there are several ways to plug the gap – upskilling the workforce and hiring freshers – they often fall short....
Posted by | December 16, 2021
During 2020-21 there were 119,400 complaints were made as per the data with Telecommunications Industry Ombudsman, Australia. (Source - TIO Report) Out of these, 47.1 per cent had a connection, change...
Posted by | November 24, 2021
Australian SMBs have undergone a very difficult economic phase in the last two years. Revenue growth suffered and sustenance became a challenge due to unavailability of right people. In June,...
Posted by | November 19, 2021
Australian businesses are not new to off-shoring. For many small businesses, the cost of local talent is beyond their budget. They outsource to fill the gaps in their work-force and...
Posted by | October 21, 2021
Most Australian businesses are in revival mode. Post-pandemic they are tweaking their business models, streamlining processes with a sole objective – business growth. Adding new customers takes time and incessant focus. ...
Posted by | July 8, 2019
A virtual team is your team, but one that doesn’t sit in your office. It is a team of expert professionals handling specific activities of your organization, with one essential...
